By using Futafut app mobile application you agree to these terms and conditions, privacy policy, returns and refund policy of the service. Please read the Terms and Conditions carefully prior to using Futafut app.
Welcome to Futafut app, also hereby mentioned as "we," "us," or "Futafut." We are a digital mall, and these are the terms and conditions governing your access and use of Futafut along with its related sub-domains, sites, mobile app, services, and tools (the "app"). By using the mobile app, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement").
This User Agreement is deemed effective upon your use of the mobile app, which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement, please do not access, register with, or use the mobile app. The app is owned and operated by Futafut Services Pvt Limited (Registration Number: 9626875).
The app reserves the right to change, modify, add, or remove portions of these Terms and Conditions without any prior notification, at any time. Changes will be effective when posted on the Futafut website with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the mobile app following the posting of changes to the Terms and Conditions of use constitutes your acceptance of those changes.
To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may, at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with, or by reason of such request or invalidation.
You are responsible for maintaining the confidentiality of your user identification, password, account details, and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become compromised (known to anyone else), or if the password is being, or is likely to be, used in an unauthorized manner.
You agree and acknowledge that any use of the app and related services offered and/or any access to private information, data, or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the mobile app and/or use of any services offered by the mobile app (whether such access or use is authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on, or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you.
You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the mobile app through your account.
Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real-time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the mobile app, you must inform us via our customer service communication channels to assist you with these changes.
We reserve the right to refuse access to the mobile app, terminate accounts, remove or edit content at any time without prior notice to you. We may, at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation.
You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.
Please review our Privacy Agreement, which also governs your usage of the mobile app. The personal information/data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the mobile app.
You agree, understand, and acknowledge that the mobile app is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a digital payment method of your choice.
You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the mobile app or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the mobile app shall be a strictly bipartite contract between you and the retailers on our mobile app while the payment processing occurs between you and the electronic cards/wallets/accounts your issuer bank. Accordingly, the contract of payment on the mobile app shall be strictly a bipartite contract between you and the service provider as listed on our mobile app.
We will do our utmost to ensure that access to the mobile app is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the mobile app, this cannot be guaranteed. Additionally, service interruption might be faced to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
We require that by accessing the mobile app, you confirm that you can form legally binding contracts and therefore you confirm that you are at least 18 years of age or are accessing the mobile app under the supervision of a parent or legal guardian.
We grant you a non-transferable, revocable, and non-exclusive license to use the mobile app, in accordance with the Terms and Conditions described herein, for the purposes of shopping for personal items and services as listed to be sold on the mobile app. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.
If you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the mobile app more than once. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on the mobile app is solely for informational purposes. Product representations including price, available stock, features, add-ons, and any other details as expressed on the mobile app are the responsibility of the retailers displaying them and are not guaranteed as completely accurate by us. Submissions or opinions expressed on the mobile app are those of the individual(s) posting such content and may not reflect our opinions.
We grant you a limited license to access and make personal use of the mobile app, but not to download (excluding page caches) or modify the app or any portion of it in any manner. This license does not include any resale or commercial use of this mobile app or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this mobile app or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
The mobile app or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for access to the Site with no prior notice. You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.
You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders, or any existing incomplete transaction with us and, in severe cases, may also result in legal action:
You must not use the mobile app in any way that causes, or is likely to cause, the mobile app or access to it to be interrupted, damaged, or impaired in any way. You must not engage in activities that could harm or potentially harm the mobile app, its employees, officers, representatives, stakeholders, or any other party directly or indirectly associated with the Site or access to it. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only.
You are strictly prohibited from using the mobile app for fraudulent purposes, in connection with a criminal offense or other unlawful activity, to send or use material that does not belong to you and is illegal, offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, menacing, ethnically objectionable, disparaging, or in breach of copyright, trademark, confidentiality, privacy, or any other proprietary information or right. You are also prohibited from using the app for money laundering, gambling, or any other unlawful purpose, causing annoyance or inconvenience, or for any other purposes that are not intended by us.
Anything that you submit to the mobile app and/or provide to us, including questions, reviews, comments, and suggestions (collectively, "Submissions"), will become our sole and exclusive property and shall not be returned to you. By posting comments or reviews on the mobile app, you grant us the right to use the name that you submit in connection with such review, comment, or other content. You shall not use a false mobile number, email address, pretend to be someone else, or mislead us or third parties as to the origin of any Submissions. We may, at our discretion, remove or edit any Submissions without notice or legal course.
We operate on a "claim, review, and takedown" basis regarding objectionable content on the mobile app. If you believe that any content on the mobile app is illegal, offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, menacing, ethnically objectionable, disparaging, or otherwise injurious to third parties, or if it relates to or promotes money laundering, gambling, or is harmful to minors, impersonates another person, threatens the unity, integrity, security, or sovereignty of Pakistan or friendly relations with foreign States, or is objectionable or otherwise unlawful, please notify us immediately. Provide your name, address, contact information, and relevant details of the claim. Incomplete details will render your claim invalid.
If you believe that your intellectual property rights have been infringed, please notify us and provide your name, address, contact information, and relevant details of the claim, including the name of the infringing party and proof of infringement. Incomplete details will render your claim invalid. Providing false or misleading information may be considered a legal offense.
We respect a manufacturer's right to enter into exclusive distribution or resale agreements for its products. Violations of such agreements do not constitute intellectual property rights infringement, and we do not assist in the enforcement of such activities.
The Futafut app, Futafut logo, Icon for Futafut logo, Futafut, Futafut Services, and other marks indicated on our website and/or mobile app are trademarks or registered trademarks. Our graphics, logos, page headers, button icons, scripts, and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that causes confusion or disparages us. All other trademarks appearing on this Site are the property of their respective owners.
All intellectual property rights, whether registered or unregistered, in the mobile app, information content, and website design, including text, graphics, software, photos, video, music, sound, and their selection and arrangement, shall remain our property. The entire contents of the Site are protected by copyright, and all rights are reserved.
You acknowledge and undertake that you are accessing the services on the mobile app and transacting at your own risk. We shall not be liable or responsible for any actions or inactions of sellers, breach of conditions, representations, or warranties by sellers or manufacturers. We expressly disclaim any responsibility and liability in that regard. We do not mediate or resolve disputes between you and retailers or manufacturers.
We further expressly disclaim any warranties or representations in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed on the mobile app. We provide the app and its content as is, without warranty of any kind. We do not support or endorse the sale or purchase of any products on the mobile app, and we have no obligations or liabilities in respect of any transactions on the app.
We shall not be liable or responsible for any actions or inactions of any other service provider listed on our mobile app, including payment providers, warranty services, etc.
You shall indemnify and hold Futafut, its subsidiaries, affiliates, officers, directors, agents, and employees harmless from any claim or demand arising from your breach of these Terms and Conditions or violation of any law or rights of a third party. You release Futafut and its affiliates from any cost, damage, liability, or other consequence of the actions or inactions of sellers or other service providers.
Parties other than Futafut and its affiliates may operate stores, provide services, or sell product lines on the mobile app. We are not responsible for the offerings, actions, products, and content of these third-party businesses. You should review their privacy statements and terms and conditions.
When you visit the mobile app or contact us, you consent to receive communications from us via e-mail, SMS, phone call, or any other mode of communication. You agree to treat all modes of communication with the same importance.
We will not be responsible for any business or personal losses or any other indirect or consequential loss that is not reasonably foreseeable when you use the mobile app.
We reserve the right to make changes to the mobile app, its policies, terms and conditions, and service promises. The applicable policies and terms and conditions are those in force at the time of use, unless required by law or government authority.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from a cause beyond our reasonable control.
You acknowledge that we are a private commercial enterprise and reserve the right to conduct business as we deem fit. If you breach the conditions stated on our site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.
We may terminate the Terms and Conditions or revoke your rights granted under them without prior notice. Upon termination, you must cease all access to and use of the mobile app. We may also revoke any passwords or account identification issued to you. Termination does not affect the respective rights and obligations of the parties arising before the date of termination. The mobile app shall not be liable to you or any other person as a result of such suspension or termination. Your sole remedy if dissatisfied with the mobile app or its terms, conditions, rules, policies, guidelines, or practices is to discontinue using it.
These terms and conditions are governed by and construed in accordance with the laws of The Islamic Republic of Pakistan. You agree to submit to the exclusive jurisdiction of the courts in Karachi, Pakistan.
You may reach us at: info@futafut.com
Our software is made available to you for use in connection with the mobile app. You may use the software solely for enabling you to use and enjoy our services as permitted by the Terms and Conditions. You may not incorporate any portion of the software into your own programs or transfer it for use with another service. You may not use the software for any illegal purpose. We may cease providing you service and terminate your right to use the software at any time. Your rights to use the software will automatically terminate if you fail to comply with the Terms and Conditions. Additional third-party terms may apply to the use of the software.
When you use the mobile app, you may be using the services of third parties, and your use of these services may be subject to separate policies, terms of use, and fees.
You may not copy, modify, reverse engineer, decompile, or disassemble our software or create derivative works from it.
We may offer automatic or manual updates to the software at any time and without notice.
Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the mobile app. These conditions signify your agreement to be bound by these conditions.
This section deals with conditions relating to the sale of products or services on the mobile app.
Your order is a legal offer to the seller to buy the product or service displayed on our mobile app. The acceptance of your order is considered confirmed when the product is dispatched to you. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The seller retains the right to cancel any order at its sole discretion prior to dispatch.
You confirm that the product(s) or service(s) ordered by you are purchased for your internal/personal consumption and not for commercial re-sale.
Please review our Returns Policy for details.
All prices are listed in Rupees and are inclusive of GST. We reserve the right to refuse or cancel any order. Availability information for products listed on the mobile app is provided, but dispatch estimates are not guaranteed. We may ask for additional verifications or information before accepting an order. We reserve the right to verify payment details and personal information to prevent fraud.
Each issued promotional voucher (App voucher and New customer voucher) will be valid for use by a customer only once. Multiple usages changing the identity is illegal.
Promotional voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only. It may not be valid during sale or in conjunction with any special promotion. The voucher will work only if the minimum purchase amount and other conditions are met.
Futafut reserves the right to vary or terminate the operation of any voucher at any time without notice. Futafut shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation, or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason. Vouchers are not replaceable if expired.
When you use a voucher, you warrant to Futafut that you are the duly authorized recipient of the voucher and that you are using it in good faith. If you redeem or attempt to redeem a voucher to obtain discounts to which you are not entitled, you may be committing a civil or criminal offence. Futafut reserves the right to reject or cancel any voucher/order if it is reasonably believed to be used unlawfully or illegally. Further action may be taken in such instances.
Reselling Futafut products for business purposes is strictly prohibited. Legal action may be taken against unauthorized personnel found committing such acts.
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the mobile app and you agree to bear any and all applicable taxes as per prevailing law.
When you visit the mobile app, fill a contact form, or send e-mails to us, you are communicating with us electronically. We may communicate with you by e-mail, SMS, phone call, or by posting notices on the website or by any other mode of communication we choose to employ.
We will not be responsible for any business or personal losses that are not reasonably foreseeable when you commenced using the mobile app.
We reserve the right to make changes to the mobile app, its policies, these terms and conditions, and any other publicly displayed condition or service promise at any time. If any of these conditions is deemed invalid, void, or unenforceable, it will be deemed severable and will not affect the validity and enforceability of any remaining condition.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business in a manner we deem fit. If you breach the conditions stated on our mobile app and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.
These terms and conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. You agree to submit to the exclusive jurisdiction of the courts in Karachi.
We do not make any representation or warranty as to the specifics (such as quality, value, salability, etc.) of the products or services listed to be sold on the mobile app when sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the site. We accept no liability for any errors or omissions.
We are not responsible for any non-performance or breach of any contract entered into between you and the retailer. We cannot guarantee or mediate any dispute arising from transactions on our mobile app. We do not have any obligations or liabilities in respect of such contracts entered into between you and the retailer(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays due to products that are out of stock, unavailable, or back-ordered.
Pricing on any product(s) or related information as reflected on the site may be incorrect due to technical issues, typographical errors, or other reasons. In such conditions, the seller or the mobile app may cancel your order without prior notice or any liability arising as a result. Prepayments made for such orders will be refunded per our refund policy.